Returns & Exchanges

At HEIRLOME, we want you to cherish every piece you purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Our goal is to ensure your wardrobe reflects your unique style with absolute confidence and ease.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original HEIRLOME box, ensuring all tags are attached and the protective dust bags are included.

3

Ship with Ease

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing